Analyst I, Strategy & Operations

Job description

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for an Analyst I on the Strategy & Operations (S&O) team within Trust & Safety. S&O plays a critical role across the business to deliver the insights, clarity, alignment, and operational rigor that enable teams to scale with impact. As an S&O Analyst I, you will help power operational excellence by delivering reliable reporting, structured analysis, and forecasting support. You will work closely with cross-functional partners to monitor performance, identify trends, and support initiatives that strengthen platform integrity and user trust. The Job: - Build and maintain recurring dashboards and reporting to track key Trust & Safety metrics (e.g., case volumes, resolution times, enforcement actions, quality indicators). - Support weekly, monthly, and quarterly business review...