ICS Sales Specialist

Job description

Description Ipsen is a Drug Free Workplace Why You'll Love Working With Us: We believe great benefits shouldn't have to wait. That’s why we offer: - Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required. - 401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster . - Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO. - Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program. Summary: Determines customer requirements and processes orders for Ipsen Customer Service (ICS) aftermarket parts in order to satisfy customer requirements. Essential Duties and Responsibilities: - Respond to customer inquiries in a timely manner for aftermarket spare parts, researching historical data and utilizing blueprints to determine exact replacement parts. - Informs customer of unit pricing, ship date, anticipated delays and any additional information needed by customer. - Utilize CRM system to create new sales opportunities and manage existing cases. -...