Document Processing Specialist

Job description

Overview of Position Assurant is seeking a detail-oriented Document Processing Specialist to support our Financial Services Operations team. In this role, you’ll handle a variety of mid‑level to complex back‑office tasks that help keep our claims and mail operations running smoothly. You’ll follow established procedures while using independent judgment when needed to ensure documents, mail, and financial items are processed accurately and efficiently. If you enjoy staying organized, working with data and documents, and being part of a fast-paced support environment, this could be a great fit for you. This role follows a hybrid model of going in-office 3 days out of the week to our Miami, FL office at: 701 Waterford Way, Miami, FL 33126 What will be my duties and responsibilities in this job? Process & Document Management: - Operate computerized scanning equipment to image claim documents, emails, and faxes - Research, index, and route documents and digital photos to proper queues - File and maintain both electronic and physical documents - Handle archival retention and destruction following Records Retention guidelines Check Reconciliation: - Manage urgent mailbox requests, client...