Supervisor, Success Coaching (Video)

Job description

Job Description Role Overview: At Chegg Skills, we’re on a mission to deliver an unprecedented return on students’ time and money. Our programs deliver exceptional outcomes at market-leading prices by providing a seamless experience from enrollment through graduation. We are looking for a Supervisor, Success Coaching , to join our team in a high-touch, live video coaching and team leadership role . In this position, you will guide and support a small team of Student Success Coaches while maintaining an individual coaching caseload. You will ensure high-quality, reflective coaching across all learner types, drive accountability for learner outcomes, and support your team in delivering consistent, personalized guidance. This role is ideal for individuals who thrive in live, interactive environments, have strong leadership instincts, and are energized by both student-facing impact and guiding a high-performing coaching team. Responsibilities: Team Leadership & Supervision: Manage, mentor, and support a small team of Student Success Coaches, providing feedback, performance guidance, and development plans. Serve as the role expert for your team , answering questions, clarifying processe...