Client Support Administrator

Job description

Company Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description: As a Client Support Administrator you will be the first point of contact for a number of our well known clients, delivering outstanding customer service. You will be required to resolve queries, looking after the stock/order management for allocated clients, as well as communicating with internal departments to achieve the best solution for any incoming queries. Please note: This is a 12 month Fixed Term Contract Salary: £26,035.50 per annum: Working hours: 2 on, 2 off, 3 on, 2 off, 2 on, 3 off days 06.00-18.00 Key Duties of a Client Support Administrator: - Control the timely and accurate receipt of sales orders, ensuring they are available to the warehouse within agreed timeframes. - Chase any missing / outstanding orders with the client, confirming receipt or non-receipt. - Control duplicate receipt of orders confirming with th...