IT Support Specialist
Osmo · Elizabeth, New Jersey, US
Who we are at Osmo: Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. W...
Job description
Who we are at Osmo: Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. Olfactory Intelligence has applications across industries including fragrance, manufacturing, security, medicine, and more. We believe in the power of automation and thoughtfully applied AI/ML to solve problems beyond the reach of human intuition alone. Osmo is headquartered in New York, NY, with a new facility in New Jersey, and offices in Somerville, MA. Why this role: Osmo is scaling rapidly and needs a strong, service-oriented IT Support Specialist to help run day-to-day workplace technology operations. This role is ideal for someone who enjoys hands-on problem solving, keeping systems organized, and delivering a great employee support experience. Working closely with the Head of IT, this person will serve as a primary owner of ticket intake and resolution, endpoint setup and logistics, onboarding/offboarding support, and general business IT operations. This is a high-impact individual contributor role for...