Telephonic Nurse Case Manager

Job description

The Workers’ Compensation Telephonic Nurse Case Manager is responsible for evaluating and expediting appropriate, cost-effective medical treatment of injured employees with the goal of optimum medical improvement. The TCM is responsible for disability management, including proactive early return to work coordination. Close collaboration with the claims and medical team to achieve individual case and department goals is a critical component of the position. This is a full-time remote position. KNOWLEDGE AND SKILLS: - Excellent verbal and written communication skills. This position will involve continuous personal, telephonic, and written contact. - Strong interpersonal and relationship building skills. - Knowledge of traumatic injuries and the resultant disabilities and medical complications. - Knowledge of Workers’ Compensation Acts and working knowledge of the medical providers in the assigned territory. - Knowledge and expertise in use of medical treatment guidelines and disability duration guidelines. - Experience using Microsoft Office products and ability to learn other technology tools. - Strong time management, critical thinking, and organizational skills with the ability to...