Senior IT Product Manager, Digital Experience

Job description

Purpose The Senior IT Product Manager, Digital Experience reports to the Director, IT Product Management. Our company is a leader in providing compelling and unique rail journeys, is looking to innovate within the rail tourism industry by delivering cutting-edge solutions that transform our guest and partner experience. We’re seeking a highly innovative and collaborative Senior IT Product Manager to join our team. The ideal candidate is passionate about solving meaningful customer problems and driving measurable business impact. The Senior IT Product Manager, Digital Experience owns the end-to-end digital experiences, translating customer needs and business goals through continuous customer discovery, experimentation, and data-driven decision-making, balancing user needs, technical foundations, and business outcomes. Key Areas of Accountability: - Strategic Leadership: Accountable for creating the product vision and strategy aligned with company goals and market opportunities. Collaborate with senior leaders to set quarterly objectives and problems to solve, guiding the product team to achieve them - Guest Focus: Engage regularly with guests, championing their voice and ensuring th...