Customer Care Agent - Birmingham Airport - Part Time

Job description

Aviation Recruitment experts Optime are looking for Customer Care Agents to join a well-respected and successful client at Birmingham International Airport. All necessary training will be fully paid and provided by sector experts including support in obtaining relevant background checks. There is on-site mentoring and clear career pathways leading to specialist management roles within our team, so think big! Start Dates Confirmed For: - 18th May 2026 - 1st June 2026 What's on offer: - Rate of Pay: £12.71 per hour - Shift Pattern: 4 on 4 off (Rotational roster) - Shift times : 03:00am to 08:00am - You must be flexible with your working hours. - You can book overtime up via our Elevate App. - Shift lengths: 5 hours - Weekly Pay Key Duties: - Being professional, polite and courteous at all times. - Escorting arriving and departing passengers with reduced mobility (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy/caddy as depicted by their categorisation. - Providing assistance with the passenger luggage. - Completing the Daily Equipment Check Sheet, to maintain the operational reliability of the equipment, reporting where...