Patient Access Representative

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The University of Miami UHealth – department of Patient Access at the UHealth campus in downtown Miami has exciting opportunities for Patient Access Representatives. JOB SUMMARY: The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. CORE RESPONSIBILITIES: This list of duties and responsibilities is not intended to be all- inclusive and may be expanded to include other duties or responsibilities as necessary. - Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience. - Perform all on-site patient access re...