Strategic Accounts and Program Manager

Job description

Job Description: This position will play a key role in driving new growth initiatives with strategic customers while leading cross-functional internal projects and programs that support long‑term expansion. The role will ensure all initiatives and deliverables are executed on time and to standard. Success in this position requires a blend of strategic thinking, project leadership, and customer-centric execution, along with a high degree of flexibility as responsibilities and priorities evolve in response to business needs. Primary Duties: - Lead new growth initiatives at key strategic customers, ensuring all customer-specific programs and projects are executed effectively and aligned with business priorities. - Manage and execute internal projects and programs that support customer growth, operational improvement, and long-term strategic objectives. - Coordinate cross-functional teams (Sales, Engineering, Product, Marketing, Operations) to ensure alignment, remove obstacles, and drive execution across all customer-related and internal workstreams. - Monitor progress and risks across customer initiatives and internal projects, proactively resolving issues to maintain timelines, qual...