JobMesh

Application Support Specialist

NORIT Activated Carbon · Atlanta, Georgia, US

Activate your potential – join NORIT, the world leader in activated carbon production! Join us as an Application Support Specialist, where you will play a cr...

Job description

Activate your potential – join NORIT, the world leader in activated carbon production! Join us as an Application Support Specialist, where you will play a critical role in supporting key customers, enabling technical sales success, and acting as a trusted advisor for activated carbon applications. In this customer‑facing technical role, you will collaborate closely with Sales, R&D, and Marketing to deliver high‑quality solutions, support business growth, and strengthen NORIT’s market position. Your key responsibilities will be: - Supporting Sales Teams and Business Managers by providing product information, technical expertise, application and process recommendations, and resolution of product issues through customer visits, virtual meetings, phone calls, and email correspondence, - Serving as a technical resource for key customers by advising on activated carbon uses and communicating the benefits and performance of NORIT products, - Coordinating closely with Sales and R&D to deliver timely, high‑quality technical support and contribute to successful technical sales efforts, - Researching and developing deep expertise in assigned market segments and customer processes, while activ...