Customer Service Officer - Medical

Job description

Company Description mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Client Services Officer with prior experience as a nurse, allied health professional, claims managers, practice managers or skilled customer service administrators who medical might be seeking a change. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team. Job Description: Responsibilities will include but are not limited to: - Liaising with customer to plan and implement agreed services - Scheduling of appointments. - Maintaining busy inboxes, with queries, appointments and non-appointment services - Providing administrative and operational support to consultant practitioners - Providing information and advice to customers, or prospective customers - Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing a...