Registrar Assistant

Job description

Job DetailsJob Location: Palm Beach Atlantic University - West Palm Beach - West Palm Beach, FL 33401Position Type: Full TimeEducation Level: 4 Year DegreeSUMMARY In support of the university’s mission and objectives, the Registrar Assistant serves as the first point of contact in the Registrar’s office, assists students with course registration, and processes documents efficiently. This role includes managing student records, handling inquiries, and supporting Registrar events and functions. This position also provides backup support to ensure smooth office operations. Customer Service: Greets and welcomes those entering the office in a friendly manner and provides answers or assistance as needed. Promptly answers Registrar main phoneline, screens and routes calls as needed, and returns missed calls daily. Directs students to the appropriate colleague for appointments or assistance. Answers general questions regarding policies and procedures. Accesses student data to provide initial assistance in answering questions. Addresses registration-related inquiries, conflicts, and issues promptly and effectively, collaborating with relevant stakeholders to find solutions. Assists in enter...