Operational Technology Group Manager

Job description

Description Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Operational Technology Group Manager to join our team. Competencies: Communication - Supervise and support Operational Technology personnel, ensuring efficient scheduling, task completion, and quality service delivery. - Serve as the primary point of contact for Operational Technology personnel, providing guidance, mentorship, and performance feedback. - Act as the point of contact of escalation for OT project execution or technology-related concerns, resolving issues promptly and effectively. - Take ownership of OT project challenges, collaborating with internal teams and stakeholders to drive resolution. - Assist in developing and implementing standard operating procedures to improve efficiency and service quality. - Align team efforts with company objectives. - Monitor team performance metrics, identify areas for improvement, and coordinate appropriate training and development efforts. - Communicate effectively with customers, addressing concerns and ensuring satisfaction with service execution. - Resource planning, including...