Junior IT Support

Job description

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. Junior IT Support The ALS Northern Europe region is a part of the ALS Group. The sub-region consists of approx. 600 employees with laboratories in Denmark, Finland, Norway and Sweden. Location: Sollentuna & Danderyd, Sweden About the Position Join ALS as a Junior IT Support and play a key role in managing and optimizing our IT infrastructure. Your responsibilities will include diagnosing and resolving hardware, software, and network issues, improving system functionality, providing remote technical support, ensuring IT compliance, and participating in local and sub-regional IT projects. This role is ideal for someone with a passion for IT, strong problem-solving skills, and a commitment to continuous professional development. Specific Responsibilities Record and address incidents/service requests, through our helpdesk system. Oversee, set up, and maintain IT devices for end-users. Actively monitor systems for vulnerabilities and respond promptly to any...