Product Owner, Salesforce

Job description

Product Owner, Salesforce Customer Relations - IT: US Exempt Regular: Full time: Stateside Exempt 4.2: Product Owner, Salesforce Platform Engineering: Exempt Regular 4.2: Location: Adelphi, MD (Hybrid): UMGC is seeking a Salesforce Product Owner to partner with the Salesforce Principal Product Owner and CRM leadership in driving enterprise Salesforce strategy, roadmap execution, and value delivery across a complex, multi-org environment. With more than 1,500 Salesforce users across multiple departments and applications, this position plays a critical role in scaling product ownership, accelerating roadmap development, and ensuring Salesforce investments deliver measurable outcomes. The Salesforce Product Owner bridges strategy, architecture, and delivery, translating institutional priorities, modernization goals, and ROI considerations into actionable roadmaps and prioritized backlogs. This role works closely with CRM architects and other UMGC IT platform teams to ensure solutions are well-designed, integrated, and aligned to broader enterprise needs. The Product Owner supports both legacy Salesforce capabilities and the planned evolution toward Education Cloud and future Salesforc...