Practice Assistant II (Bilingual- English/Spanish)

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals. Monitors and supports patients and visitors entering and...