Senior Manager, Product & Systems Learning

Job description

Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Job Summary: We are seeking an experienced Senior Manager to lead our Global Product & Systems Learning . You will serve as the single focal point for all product and systems training, owning the end-to-end learning journey from stakeholder needs analysis through content creation, delivery, and impact measurement. You will act as a bridge between Product, Operations, Commercial, and cross-functional teams to ensure employees, partners, and merchants have the knowledge they need to succeed with Shift4’s products, systems, and business processes. Key Responsibilities: - Lead, mentor, and manage a globally distributed team of product & systems learning specialists across multiple time zones, guiding their professional development while fostering a collaborative team culture. - Serve as the single global point of contact for all product and systems learning, esta...