Administrative Assistant - Facilities Department

Job description

JOB SUMMARY: The Administrative Assistant provides critical administrative support to program leadership and staff in a fast-paced, mission-driven agency serving children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This role is responsible for maintaining organized records, managing communication, tracking documentation, and providing customer service to families, staff, and external stakeholders. The Administrative Assistant is a key support role that ensures smooth day-to-day operations across residential and/or educational program sites. WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Professionally greet and direct visitors, families, and external stakeholders; maintain sign-in logs and ensure a welcoming environment. - Answer and route incoming calls promptly and accurately; page staff over intercom when needed. - Perform general administrative and clerical support including filing, sca...