Benefits Account Manager

Job description

Company: Marsh McLennan Agency Description: JOB TITLE: Benefits Account Manager JOB TYPE: FLSA Non-Exempt: ESSENTIAL DUTIES & RESPONSIBILITIES: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Other duties and responsibilities as requested by management. Qualifications: - Build and maintain key client and carrier relationships by phone, email and in person. - Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request. - Work with Producer and/or Marketing Account Executive to monitor and support the renewal process for assigned clients. Provide analysis and assist in the recommendation of coverage needs to present to client. - Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options. - Prepare marketing information or provide required information to a marketing person. - Schedule and conduct teammate meetings in coordination wi...