Team Leader - Drop In Centers

Job description

Salary Range: $60,000 - $72,000 $3,000 Sign-on Bonus! Schedule: Monday - Friday; 8:00 am - 4:30 pm Primary Location: 1400 W Greenleaf Ave. Chicago IL 60626 Job Summary: The Drop-In Center Team Leader is responsible for the day-to-day leadership, structure, and performance of a low-barrier, recovery-oriented environment serving individuals with mental health and co-occurring needs. This role ensures that services are not only delivered, but delivered with consistency, quality, and alignment to program and organizational expectations. The Team Leader oversees milieu management, staff performance, and operational flow while actively shaping a culture that prioritizes engagement, safety, and recovery. This includes providing real-time coaching to staff, reinforcing expectations, and addressing challenges as they arise to maintain a structured and welcoming environment. This position holds direct responsibility for ensuring staff are meeting service expectations, including documentation standards and direct service targets, while also maintaining their own direct service requirements. The Team Leader also ensures that core program functions are operating effectively, including consisten...