Airside Control Supervisor - ACS

Job description

Role: To perform the main tasks outlined in a professional and courteous manner, focusing on delivering the highest standard of safety and customer service. Reporting to: Station Load Control Department Manager Main Tasks: Desk Duties - Liaise with tow driver, coach driver, toilet service agent and water service agent to cover these specific duties where necessary. - Ensure efficient supervision of all FTC staff on shift regarding punctuality, recording of breaks and professional attitude - Supervisor is to ensure all staff report back after allocated duties for review of Sky lynx and any other duties that may need to be assigned. - Ensure to give a daily brief to staff before the commencement of their shift - Maintain control of information and update of AOS - Liaise with the POD regarding required information for stand allocation on a daily basis - Communicate any operational changes to all interested parties via Flight Information System, telephone, telex - Ensure that ground to air communication, phone calls, Sita Messages and emails are constantly monitored and actioned accordingly - Ensure the completion of load sheets, manual or automated by FTC’s - Ensure staff reporting fo...