Guest Service Representative - Substitute

Job description

Join Tricoci University as a Guest Service Representative - Substitute! About Tricoci University: Tricoci University of Beauty Culture is renowned for providing top-quality beauty education and fostering a supportive learning environment. We are committed to helping students achieve their professional goals while offering exceptional customer service to all visitors. Position Overview: As a Substitute Guest Service Representative, you will provide essential coverage by delivering outstanding service to guests and students during periods of staff absence or increased demand. You will serve as a key point of contact, ensuring smooth and efficient operations for the university's front desk during your shifts. Key Responsibilities: - Greet and assist guests and students in a friendly and professional manner. - Handle incoming calls and respond to inquiries about programs, services, and appointments. - Schedule appointments and maintain accurate records of guest interactions. - Address concerns or feedback from guests promptly and effectively. - Collaborate with team members to maintain a positive and organized work environment. - Support administrative duties as required to facilitate...