Collections Representative

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary: The Collections Clerk will be responsible for assisting the collections team with all assigned functions. They will also be responsible for each account that would need any special handling for customer satisfaction, which may include account research and customer requests. Principal Duties and Responsibilities: Handle telephone collections on past due accounts receivables and disputes Dispute resolution, including reapplying and moving money between accounts Implement and monitor payment plans, including auto pay processing Responsible for call handling and chargebacks Responsible for quality assurance...