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Lead Mitigation Technician

SERVPRO · Minnetonka, Minnesota, US

Replies within 24 hours Benefits: - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance SERVPRO of Minnetonka, has an op...

Job description

Replies within 24 hours Benefits: SERVPRO of Minnetonka, has an opening for a Restoration Crew Lead who is well-motivated and looking to build a career at the fastest-growing restoration company in the State. As the front-line representative of the SERVPRO® brand, the Restoration Crew Lead demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. What kind of candidate are we looking for? - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance - Someone with several years of experience in the restoration and construction industry and - Someone who can manage residential and commercial water mitigation projects. - Coordinate and perform production processes as scheduled and ensure quality control - Manage the customer and client experience and overall customer satisfaction tracked with online reviews - Communicate clear expectations to restoration technicians and supervise their activities - Document a detailed and accurate job file to support the services provi...