Digital Sales Support and CRM Business Analyst

Job description

IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience. Purpose: Part of the sales excellence team inside the Digital Payment Services, the position consist in supports the business teams in guiding internal processes and tools evolution, providing business analysis and monitoring the business activity Key Missions: Digital Business Line: - Manage sales process (Bid no Bid, Offer review) - Manage Digital pipeline data (order intake, Business Development metrics) - Manage Digital business reporting (ARR, SaaS metrics) - Ensure data accuracy, consistency and reliability CRM: - Builds Dashboard to monitor sales activity - Gather, analyze, and formalize business requirements from sales and other stakeholders - Translate business needs into functional CRM specifications - Participate in change man...