Full Time Medical Office Associate - Warren, NJ

Job description

Description: **3-4-day work week** **Mon-Fri 8am-8pm, Sat-Sun 8am-4pm** Position : Medical Office Associate: Reports to : Practice Manager: Summary : The Medical Office Associate (MOA/FOA) if the first point of contact for patients and caregivers and is responsible for providing excellent customer service. The MOA; greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks. Job Duties and Responsibilities: - Greet, register, instruct, and provide general assistance to patients - Obtain demographic and financial information and enter into computer system - Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes - Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer - Communicate with primary care providers and insurance carriers per patient request - Answer telephone, take messages and return voicemails - Offer compassionate support to patients and their caregivers during the time of their urgent medic...