Accounting Customer Service

Job description

Use your Experience to Truly Make a Difference! Join the Master•Care team as an Accounting CS Assistant Master•Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California’s new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide. The Accounting Customer Service Assistant plays a crucial role in ensuring customer satisfaction by providing support related to billing, account inquiries, and financial transactions. Responsibilities include managing customer inquiries, processing payments, maintaining accurate records, and collaborating with the accounting team to resolve any discrepancies. The ideal candidate should possess strong communication skills, attention to detail, and a foundational understanding of accounting principles. The Accounting Customer Service Assistant serves as the first point of contact for customers needing assistance with their accounts. A typical day involves managing calls and emails, addressing billing inquiries, and ensuring customer satisfaction through timely and accurate responses. The Accounting Customer Ser...