Service Account Coordinator

Job description

Company Description At Dinamic AS Group, we are dedicated to delivering innovative communication strategies that strengthen brand identity and foster meaningful connections. Our team thrives on creativity, collaboration, and a commitment to excellence, supporting clients across diverse industries with tailored public relations solutions. Job Description: We are seeking a detail-oriented and organized Service Account Coordinator to join our growing team in Charlotte, NC. In this role, you will serve as a key point of contact between clients and internal teams, ensuring seamless coordination of services and maintaining high standards of customer satisfaction. Responsibilities: - Manage and maintain client accounts with a focus on accuracy and efficiency - Coordinate service requests and ensure timely follow-ups - Communicate with internal departments to align service delivery with client needs - Monitor account activity and provide updates to clients as required - Assist in resolving client inquiries in a professional and timely manner - Maintain organized records and documentation for all assigned accounts - Support continuous improvement initiatives to enhance service quality Quali...