Office Manager

Job description

About Us Almstead Tree & Shrub Care is a second-generation, family-owned arboriculture firm serving the NY, NJ, and CT tri-state area since 1964. As a TCIA-accredited company, we are committed to environmentally responsible practices and to supporting our employees’ professional growth, safety, and quality of life. Position Overview: We are seeking a highly organized and proactive Office Manager to lead daily office operations and serve as a key hub between our customers, field teams, and leadership. This role combines operations management, customer service leadership, and administrative oversight. What Success Looks Like (First 90 Days) Office operations run smoothly with clear systems and accountability Customer inquiries and follow-ups are handled promptly and professionally Billing, accounts receivable, and collections processes are organized and improving Administrative team is aligned, supported, and productive Leadership has improved visibility into key reports and office metrics Key Responsibilities: Oversee day-to-day office operations and administrative workflows Supervise and support administrative staff: Serve as escalation point for customer inquiries Support customer...