Head of Recourse Denmark

Job description

You could call it a Head of Recourse, but we are truly looking for is a builder and motivator of high-performing teams. When unexpected events occur in our customers’ lives, we are always by their side. At If, customer focus is deeply embedded in our culture and guides everything we do. Our ambition is to deliver recourse handling services that are not only fast and efficient, but also consistently high in quality. We continuously develop smart, effective processes that enable excellent customer experiences. At the same time, we invest in building skilled, engaged teams who are proud to work at If and motivated by making a real difference for our customers when it matters most. About the role: As Head of Recourse Denmark, you will take on a key, hands-on leadership role with direct reporting to the Nordic Head of Recourse. You will have overall responsibility for leading and further developing If’s recourse operation in Denmark, with accountability spanning people leadership, operational excellence and financial results. The role combines strategic oversight with active operational involvement. You will coach and support Recourse Lawyers and Recourse Specialists, while working clos...