Accounts Receivable and Collections Representative

Job description

Overview Join our Finance and Accounting division to put your experience to use in our Accounts Receivable team maintaining current and accurate accounts receivable information for Esri customers. You’ll work in a fast-paced, collaborative environment, using your problem-solving and research skills to assist domestic or international customers in a variety of industries. This position has advancement potential within the department and other areas throughout the organization. Join our busy collaborative team onsite at our stunning campus in Redlands, CA. Responsibilities: - Apply payments, reconcile accounts, and resolve differences - Contact customers by phone and written correspondence - Maintain statement of accounts for assigned customers - Complete credit reviews for new and existing customers - Process all aspects of customer account maintenance - Recommend credit limits, credit holds, and release orders Requirements: - 2+ years of experience in collection account management - Strong communication skills across phone, email, and Microsoft Teams, with the ability to prioritize and multi‑task effectively while maintaining high attention to detail - Ability to work in a fast-pac...