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Patient Services Specialist - Atrium Health Charlotte PRN

Advocate Aurora Health · Charlotte, North Carolina, US

Department: 05602 GCMG Carolinas Rehab: Randolph - Outpatient Rehabilitation Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Addi...

Job description

Department: 05602 GCMG Carolinas Rehab: Randolph - Outpatient Rehabilitation Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Variable - Must have availability during the usual business hours, typically 7a-6p Monday through Friday Pay Range: $19.80 - $29.70 Essential Functions: - Exemplify caring and compassionate customer service to create an excellent patient experience - Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations - Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision - Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience - Encourages patient utilization of front-end technology during the registration process - Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment informat...