PM Banquet Houseperson/Renaissance St. Louis Airport Hotel

Job description

Description · Ensure that details are followed from the banquet event order (BEO). · Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner. · Ensure that the banquet area is maintained in a clean, organized, and safe condition. · Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area. · Always be present in room and greet guests upon arrival. · Immediately relay guest compliments or complaints to management. · Submit maintenance requests to the engineering department for broken or damaged equipment. · Assist staff with room set ups, food service, and clean up when necessary. · Maintain StepStone and hotel standards of food, beverage, and quality guest service. Ensure guest satisfaction by delivery of an exceptional product. Requirements: · Minimum lifting of 75 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Minimum pulling of 75 pounds. · High school education and relevant training and experience preferred.