Business Services Account Manager Assoc.
American Electric Power · Philadelphia, Pennsylvania, US
Job Posting End Date 04-28-2026 Please note the job posting will close on the day before the posting end date.
Job description
Job Posting End Date 04-28-2026 Please note the job posting will close on the day before the posting end date. Job Summary: Proactively manage the company's relationship with large and medium sized commercial and industrial customers (approximate size between 100 and 750 kW) by serving as the customers' single point of contact for Energy Delivery and advice on energy products & services. The account manager strives for the highest levels of customer satisfaction in the delivery of electric service and account maintenance to each customer. Exceptional customer service is the goal, and is sought in a manner consistent with the goals and objectives of the regulated operating company. The Associate position is entry level. The BSAM Associate will be assigned a portfolio of 300-600 assigned account customers. Job Description: Business Services Account Manager Assoc. What You'll Do: Customer Relationship Management - - Serve as the primary field point of contact for assigned customers with 24/7/365 availability. - Follow a proactive plan to meet and develop relationships with contacts for assigned customers. - Demonstrate ability to develop professional relationships with key managers an...