Training Specialist, Mid

Job description

The Training Specialist, Mid designs and delivers end‑to‑end training programs that help users, support staff, and managers effectively adopt new systems, tools, and processes in a mission‑critical federal environment. The role conducts needs analyses, defines learning objectives, and develops blended curricula that combine instructor‑led sessions, virtual training, e‑learning, and performance support materials. Key Responsibilities: - Perform training needs analyses and define role‑based learning objectives for diverse user groups such as end users, help desk, and technical staff. - Design and develop blended training solutions including classroom/virtual courses, e‑learning modules, simulations, exercises, job aids, and quick‑reference guides. - Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases. - Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels. - Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and com...