Restaurant Support Specialist

Job description

Pluckers Wing Bar is hiring a Restaurant Support Specialist to own the digital operating layer across our 30+ restaurant locations. This is not an IT role. This is a restaurant operations role for someone who thinks about restaurants through a technology lens. About the Role: You will be the single point of ownership for POS configuration, menu programming, third-party platform integrations, and the structured release cycle that governs how changes move from request to production. You will work directly with Operations, Marketing, Finance, and Ownership. When a department head asks for a menu change that will break an integration, you are the person who catches it, explains why, and offers the right path forward. This role has a direct career path: Restaurant Support Specialist → Restaurant Support Manager → Director of Restaurant Technology. Benefits: - Our health insurance is among the best in the industry and we cover 100% of health, dental, and vision. - 15 paid days off each year + paid holidays. - Paid parental leave for qualifying employees. - Free meals at Pluckers. - Discount programs for theme parks, concerts, and more. - Annual company outings and events. - Salary: $70,0...