Guest Safety Ambassador
Accor · Los Angeles, California, US
Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations.
Job description
Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description: The Guest Safety Ambassador is responsible for ensuring the safety and wellbeing of our Colleagues, guests and visitors as an integral part of our operations. As a Guest Safety Ambassador, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination. What you will be doing: - Consistently offer professional, friendly and engaging service - Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises. - Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance - Ensure that any violations to law or hotel policy are investigated and reported - Respond to all emergency situations and...