Business Customer Care Representative

Job description

Business Customer Care Representative Hours: 9:30am - 6pm Welcome to a better way, an authentic way. Welcome to Nature’s Way. We believe that nature is the best way to holistic health, and it should be available to everyone. When we help people live healthy lives, we build a happier, healthier world for everyone. How we go about our work drives TRUST in who we are, what we do, and the products we produce. Our customers trust: And we’ve been leading the way since 1969. Be a part of helping people live healthy lives as our new Business Customer Care Representative. - Our products to be the gold standard - Our words to be true - Our claims to be honest, - Our actions to have integrity. SUMMARY: The Business Customer Care Representative is responsible for delivering front-line support to internal and external customers in the Health Food Store channel and for managing customer relationships across various communication channels. Additionally, this role may serve as a backup for the Integrative and Consumer Customer Care teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Assists sales managers and retail accounts with order entry, returns, new account activation, inquiries, general support...