Office Specialist - Florence

Job description

Company Description Cook’s Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 39 locations. Cook’s has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it’s no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description: The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions . Customer Service: - Answer incoming customer calls and route calls to the appropriate department. - Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member. - Respond to customer account and billing questions or concerns. - Contact customers regarding invalid payments and funding sources. Accounting: - Process customer payments received and complete daily bank deposits. - Process vend...