IT Service Management Representative SCON

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The Work: Serve as a member of the Service Integration and Delivery (SID) Team. Provide operation and application support services for production and non-production maintenance including the implementation of software and functionality, coordinating with various teams to resolve break-fix issues and OS patching efforts, and scheduling change request tickets. Responsible for coordinating the monthly non-prod...