Events Operations Manager

Job description

About the Opportunity JOB SUMMARY: The Events Operations Manager is an integral member of the Advancement Operations team and will be the primary point of contact for a portfolio of Advancement-operated event spaces, including premier, on-campus venues. They will handle reservation requests, approvals, and confirmations for their portfolio of event spaces. They will provide superior customer service to all clients, colleagues, and potential clients. They are responsible for end-to-end service to ensure a seamless event experience for the event hosts and guests, this includes but is not limited to: determining event and meeting needs including A/V, furniture, etc., maintaining a clean and inviting space, liaising with Facilities, Chartwells, ITS, and other on-campus partners to ensure that all meeting and event needs are met in a timely and efficient manner. The Events Operations Manager serves as the technical lead for Advancement-operated event spaces and oversees and provides support for audio/visual and other technical services needed for events and makes recommendations to event clients to ensure they have the necessary technology to achieve their event goals. They support all...