Medical Assistant/Patient Service Representative

Job description

The Medical Assistant (Patient Service Representative, as needed) provides integrated clinical and administrative support in an academic outpatient psychiatry clinic. This role supports faculty, residents, fellows, and learners while ensuring high-quality, patient-centered care and efficient clinic operations. Key responsibilities include medical components, registering new patients, entering data in eCW, conducting in-person screenings, and assisting patients through the check-in/out process. The MA/PSR maintains compliance with institutional policies, accreditation standards, licensing/certificate, and the provider’s orders while contributing to a safe and respectful clinical environment. Essential Functions (Principal Duties and Job Responsibilities): Clinical Support and Direct Patient Care Patient Services and Front Office Operations - Adhere to department policies, procedures, protocols, and standards. - Prepare, administer, and document medication and Therapeutic injections, ensuring all controlled medication is properly secured. - Attend monthly and mandatory meetings, complete all necessary training as assigned by Meharry Medical Group, the State of Tennessee, and any othe...