D2C Operations Specialist - Fanatec
CORSAIR · Landshut, Bavaria, DE
Your responsibilities: - Monitor product availability and inventory levels across the webshop - Verify that pricing, product information, attributes, and tra...
Job description
Your responsibilities: - Monitor product availability and inventory levels across the webshop - Verify that pricing, product information, attributes, and translations are accurate, complete, and consistent across the webshop and backend systems and flag discrepancies - Execute recurring operational tasks in the webshop backend - Manage pricing uploads and conduct regular pricing audits - Support product launches, product changes and product transitions, including configuration tasks - Maintain and monitor the Quality Plan in Oracle (in coordination with the CS team) - Manage Shopify coupon creation, setup, testing and monitoring to ensure correct functionality in alignment with commercial campaigns - Monitor orders and identify cases that are not progressing as expected - Review aging orders and potential backlog on a regular basis - Communicate order hub changes to Planning and other teams - Provide guidance on the handling of individual orders based on defined guidelines - Flag recurring issues related to inventory accuracy, system behavior or fulfillment to the responsible teams - Support smooth order processing and minimal order backlog to meet customer expectations Essential S...