Airport Passenger Service Agent Avelo - ROC

Job description

General information Job Title: Airport Passenger Service Agent Avelo - ROC Date: Friday, April 10, 2026: Entity: Unifi Aviation, LLC: State: New York: City: Rochester: Base Pay Rate: $ 16.00 Full/Part Time: Full Time: Exempt or Non-Exempt Position: Non-Exempt Shift: A.M. shift: Requirements and Description: Summary: Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities: - Assists passengers with their baggage pick-up. - Assists passengers to resolve issues with their delayed, lost, or damaged items. - Utilizes computer software to track and catalog luggage. - Handles customer interaction with class in an efficient, effective, and professional manner. - Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. - Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications: - Must be a local (in-state) resident....