Assistant Location Manager
First Student · Kirkwood, Missouri, US
At First Student, our Assistant Location Managers are a constant reflection of our company’s commitment to safety and customer service.
Job description
At First Student, our Assistant Location Managers are a constant reflection of our company’s commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Location Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. At First Student, we are proud to offer: - Tremendous Career Advancement Opportunities due to a strong presence across North America - Positive and rewarding work environment Assistant Transportation Manager Responsibilities: - Ensures home to school routes are covered in a timely and efficient manner - Interfaces with drivers regarding concerns and performance issues - Investigates client complaints and coordinates resolutions - Ensures achievement of on time performance goals - Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues - Assist Contractual Manager with review and resolution of union grievances - Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes - Audits and corrects athletic trip invoices based on company guidelines Assistant T...