Call Center Receptionist

Job description

The Call Center Receptionist serves as the primary point of contact for facility service requests, inquiries, and issue reporting. This role is responsible for receiving and logging service requests, dispatching work orders, coordinating with facilities teams, and ensuring timely communication with building occupants and stakeholders. The position supports the efficient operation of facilities services by ensuring requests are accurately documented, prioritized, and routed to the appropriate ABM manager or technician. Shift: 8:00AM - 5:00PM EST: Compensation: $44,999.40: The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff and Management Team Members Call Center and Service Request Management - Receive and respond to incoming calls, emails, and service requests via Service Now related to facility issues. -...