Process Transformation Specialist (AI & Tech Transformation of Payroll · Accounting Operations)

Job description

About Pasona N A, Inc. Our Philosophy: Based on our philosophy at the Pasona Group of solving the problems that society faces, our mission at Pasona N A is to support customers and job seekers in finding success in the U.S. Our goal is to be partners in the success of both companies that are expanding into the U.S. as well as job seekers. We feel a determination and sense of duty and are not afraid of taking on any challenge in order to achieve our goal. Position Overview: This role is designed for a professional who can leverage their deep operational knowledge of BPO processes (payroll and accounting) to drive transformation through AI and technology. A successful candidate demonstrates strong leadership skill, combining a solid understanding of general payroll and accounting processes, and a proactive mindset toward continuous improvement through AI and technology. Key Responsibilities: - Current-State Assessment & Bottleneck Identification - Understand and structure business requirements from user departments; through requirement gathering and issue clarification, identify the true needs of requestors. - Develop a practitioner-level understanding of BPO processes — payroll proc...