Medical Office Receptionist-Associate (Therapy Services)

Job description

Under direct supervision, provides office support in a clinical office to ensure patient satisfaction. - Performs all front office duties including checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones. - Prepares patient charts, obtains medical record requests, and makes phone calls to request medical records from outside providers. - Creates new and follow up appointments as needed for patients; obtains referrals and authorization for visits and testing when necessary. - Monitors the flow of patients and keeps patients and families informed of waiting times. - Performs all other duties as assigned. - Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way. - Demonstrates analytical thinking this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner. - Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way. - Proficient computer skills using Microsoft Office and databa...